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FAQ

How much will it cost to ship my parts to my country?

If you want to know what it will cost to ship certain parts to your location or what the cost of (x + y + z) parts total cost will be please simply add them to the shopping cart, and proceed to check out, before finishing the checkout procedure it will give you shipping totals for different varieties of shipping.



How do you usually ship?

We typically ship FedEx, however United States Postal Service is provided as an option for international customers due to the lower rates.

Keep in mind that the U.S.P.S. tracking service is horrible at best and we can not guarantee that you will receive your package in a timely manner, although FedEx is more expensive its tracking systems and service is far superior. International customers please keep this in mind when deciding which service you would like to use.

If you choose to ship something via U.S.P.S First Class International Mail you will not be receiving a tracking number, nor is there a way to guarantee its actual delivery. You will be relying entirely on the United States Postal Service, you get what you pay for, however this method can be cost effective with cheap light weight parts, and you have 2-6 weeks to kill. You will not be refunded for parts sent via First Class Mail that are lost by the United States Postal Service, use at your own risk.



What is estimated delivery time to my country? (Not USA)

International orders going via USPS express typically take anywhere from 5-10 days. Fedex International can take 1-5.



Can you write a lower value on the customs paperwork for international orders?

We can not do this for insurance/fraud purposes.



How much would my order cost in my countries currency?

You can convert any currency here.



What type of payment do you accept?

We accept all major credit cards and Paypal payments via the website.
We also can accept wire transfers if you have no other payment methods available to you.



Will i be charged tax on my order?

We will only charge you tax if we are shipping to Washington Stage, however if you are an international customer your own countries customs will probably charge you a VAT tax. Typically customs fees will cheaper if your items are shipped via usps, and more expensive with Fedex.



What does the cryogenically treatment process achieve?

The cryogenic treating process creates a denser, more uniform grain structure that allows heat to be dissipated more quickly and uniformly. This tighter molecular structure also increases strength, wear life, fatigue life, and increases resiliency.



Can i swap or omit parts in rebuild kits?

No